Designing scalable foundations for connected products
At General Motors, I design identity and communication architecture across mobile and web — supporting millions of connected vehicle customers while navigating security, platform, and policy constraints.
7+ years shipping customer-facing digital products • M.S. HCI
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About
Selected Work in Identity & Communication Architecture
Cross-Channel Notification Preferences
Designed a unified notification architecture across push, SMS, and email — enabling granular user control while preventing structural fragmentation as products scale.
Native Authentication Platform
Replaced fragmented webview flows with a scalable mobile-native authentication system — aligning sign-in, MFA, and recovery patterns with evolving web architecture.
Account & Security Architecture
Defined structured account management and high-risk action frameworks — balancing usability, governance, and regulatory constraints across platforms.
Designing
scalable foundations for connected products
At General Motors, I design identity and communication architecture across mobile and web — supporting millions of connected vehicle customers while navigating security, platform, and policy constraints.
7+ years shipping customer-facing digital products • M.S. HCI
View work
About
Selected Work
in Identity & Communication Architecture
Cross-Channel Notification Preferences
Designed a unified notification architecture across push, SMS, and email — enabling granular user control while preventing structural fragmentation as products scale.
Native Authentication Platform
Replaced fragmented webview flows with a scalable mobile-native authentication system — aligning sign-in, MFA, and recovery patterns with evolving web architecture.
Account & Security Architecture
Defined structured account management and high-risk action frameworks — balancing usability, governance, and regulatory constraints across platforms.
Designing scalable foundations
for connected products
At General Motors, I design identity and communication architecture across mobile and web — supporting millions of connected vehicle customers while navigating security, platform, and policy constraints.
7+ years shipping customer-facing digital products • M.S. HCI
View work
About
Selected Work
in Identity & Communication Architecture
Cross-Channel Notification Preferences
Designed a unified notification architecture across push, SMS, and email — enabling granular user control while preventing structural fragmentation as products scale.
Native Authentication Platform
Replaced fragmented webview flows with a scalable mobile-native authentication system — aligning sign-in, MFA, and recovery patterns with evolving web architecture.
Account & Security Architecture
Defined structured account management and high-risk action frameworks — balancing usability, governance, and regulatory constraints across platforms.