Designing scalable foundations for connected products
At General Motors, I lead authentication, account, and communication design across mobile — defining reusable interaction systems that support millions of connected vehicle customers within security, platform, and policy constraints. My work strengthens consistency, clarifies high-risk moments, and prevents fragmentation as products evolve.
7+ years shipping customer-facing digital products • M.S. HCI
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Selected Work in Identity & Communication Architecture
Cross-Channel Notification Preferences
Designed a unified notification architecture across push, SMS, and email — enabling granular user control while preventing structural fragmentation as products scale.
Native Authentication Platform
Replaced fragmented webview flows with a scalable mobile-native authentication system — aligning sign-in, MFA, and recovery patterns with evolving web architecture.
Account & Security Architecture
Defined structured account management and high-risk action frameworks — balancing usability, governance, and regulatory constraints across platforms.
Designing
scalable foundations for connected products
At General Motors, I lead authentication, account, and communication design across mobile — defining reusable interaction systems that support millions of connected vehicle customers within security, platform, and policy constraints. My work strengthens consistency, clarifies high-risk moments, and prevents fragmentation as products evolve.
7+ years shipping customer-facing digital products • M.S. HCI
View work
About
Defining the Foundations of Mobile Trust
Cross-Channel Notification Preferences
Designed a unified notification architecture across push, SMS, and email — enabling granular user control while preventing structural fragmentation as products scale.
Native Authentication Platform
Replaced fragmented webview flows with a scalable mobile-native authentication system — aligning sign-in, MFA, and recovery patterns with evolving web architecture.
Account & Security Architecture
Defined structured account management and high-risk action frameworks — balancing usability, governance, and regulatory constraints across platforms.
Designing scalable foundations
for connected products
At General Motors, I lead authentication, account, and communication design across mobile — defining reusable interaction systems that support millions of connected vehicle customers within security, platform, and policy constraints. My work strengthens consistency, clarifies high-risk moments, and prevents fragmentation as products evolve.
7+ years shipping customer-facing digital products • M.S. HCI
View work
About
Defining the Foundations of Mobile Trust
Cross-Channel Notification Preferences
Designed a unified notification architecture across push, SMS, and email — enabling granular user control while preventing structural fragmentation as products scale.
Native Authentication Platform
Replaced fragmented webview flows with a scalable mobile-native authentication system — aligning sign-in, MFA, and recovery patterns with evolving web architecture.
Account & Security Architecture
Defined structured account management and high-risk action frameworks — balancing usability, governance, and regulatory constraints across platforms.